Red Banner Privacy Policy
Last updated: March 16, 2026
This Privacy Policy describes how Red Banner (“we,” “us,” or “our”) collects, uses, and shares your information when you visit helloredbanner.com, submit a quote request, upload artwork, place an order, or otherwise contact us through our website.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information you provide directly
When you fill out a form, request a quote, upload artwork, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Project details
- Artwork files, logos, designs, or other files you choose to upload
- Any other information you include in your message or request
Information collected automatically
When you use our website, certain information may be collected automatically through cookies, pixels, and similar tracking technologies, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referring website or source
- General website interaction data
How We Use Your Information
We use your information to:
- Respond to quote requests and inquiries
- Review submitted artwork and project details
- Process and fulfill orders
- Send order-related and service-related communications
- Provide customer support
- Improve our website, products, and services
- Monitor website traffic and performance
- Detect and prevent fraud or misuse
- Comply with legal obligations
Marketing Communications
We may send marketing emails only if you choose to opt in.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at info@helloredbanner.com.
Even if you opt out of marketing emails, we may still send you non-marketing messages related to your orders, quote requests, or customer service inquiries.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to help the site function properly, understand how visitors use the site, and improve advertising performance.
We may use tools such as:
- Google Analytics
- Google Ads
- Meta Pixel / Facebook advertising tools
These tools may collect information about your activity on our website and, in some cases, across other websites.
Most web browsers allow you to control cookies through their settings. Disabling cookies may affect how some parts of the website function.
How We Share Information
We do not sell your personal information in the ordinary sense of selling customer lists for money. However, we may share your information with trusted third parties when necessary to operate our business and website, including:
- Website hosting and platform providers
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Advertising and marketing partners
- Email and form service providers
- Other service providers who help us run our business
We may also disclose information if required by law or if necessary to protect our rights, customers, or business.
Artwork Uploads and Submitted Content
If you upload artwork, logos, or other design files through our website, those files are submitted to us for the purpose of reviewing your quote request, producing your order, or communicating with you about your project.
You are responsible for ensuring that you have the right to use or submit any artwork, logos, trademarks, or other content you send to us.
Data Retention
We keep personal information only for as long as needed to:
- respond to your inquiry
- provide products or services
- maintain business records
- comply with legal, tax, accounting, or operational obligations
- resolve disputes and enforce agreements
Data Security
We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is completely secure. Because of this, we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
U.S. Sales and Shipping Only
Red Banner only sells to and ships within the United States.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with your information.
Your Choices
You may contact us to:
- ask what personal information we may have about you
- request that we correct or delete certain information
- opt out of marketing emails
To make a request, contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: